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Shipping & Delivery

How long will it take to receive my order?

Art creation time:  1-2 business days

Printing & Delivery

  • USA: 5-10 business days
  • UK: 5-10 business days
  • Canada: 5-10 business days
  • Australia: 5-10 business days
  • New Zealand: 5-10 business days

So from the time you place you order, it can take anywhere between 6-12 business days for it to arrive on your door step. This is largely due to fluctuations in order volume.

You'll receive an email containing your tracking number once your order is ready to be shipped.

 

How much does shipping cost?

  • Free to US, UK, Canada, Australia, New Zealand.
  • We do not ship to countries not in the list above

 

How do I track my order?

As soon as your order has been shipped, you will receive a tracking number via email. We pride ourselves on providing amazing customer service with full transparency about your order status.

If you haven't receive a tracking number after 14 days, please email us at hello@palacepawtraits.nz